Apr 21

Reselling SpamHero has never been better

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SpamHero’s success is largely due to the substantial base of resellers we’ve gained over the years. Resellers enjoy a wealth of features for a fraction of the normal cost, so that they can in turn charge their customers whatever they feel is right.

One of the most important aspects of reselling a service is brandability — selling all the features SpamHero provides, but keeping all the features under your own brand name. As such, SpamHero offers a customizable “white label” control panel, so that you can resell our spam filtering under your own brand.

In the early days of SpamHero, the “white label” control panel was kept simple, a “lite” version of the more feature-rich SpamHero control panel. However, in recent years we have consolidated the control panel code bases so that the white label control panel has all the features that the SpamHero control panel has — minus the “SpamHero” name. If you prefer to keep things simple for your clients, the features available in your white label control panel can be customized as well.

This means that your clients can log in to a modern, intuitive control panel, branded just for your company… within minutes of setting up your reseller account. 

Are you new to SpamHero?

If you are an MSP (Managed Service Provider) or similar company looking for a spam solution for your customers, take a look at our reseller program today. Not only is the setup process quick and easy, it’s also risk-free, as we offer 30 day trials for all new subscriptions. We don’t even require payment information for you to set up your own white label control panel for your customers, so you can get the service completely set up and ensure that it’s working before you pay anything.

SpamHero is an excellent solution for:

– Spam Filtering.  Unlike other spam filtering systems that rely on fancy algorithms that spammers can easily defeat, SpamHero’s rule based system features million of rules that are constantly updated and maintained by both humans and robots 24/7.

– Outbound email delivery. We deliver mail for a large number of domains, and have built up positive reputations with mail servers around the world.

– MX backup. Prepare effortlessly against mail server downtime with our distributed cloud system. Even if your mail server goes down, you won’t lose any email, and we’ll deliver it once your mail server is back up.

– Limited Email Archive (past 30 days). Did your client accidentally delete an important email? Your client will be able to log in to the white label control panel, and redeliver any message.

– Check out our features page for a full list of features. And remember, as a reseller, you’ll be paying much less per domain than what you see on this page.

Are you an existing reseller?

If you have yet to migrate over to the new, modern white label control panel, you can do so by logging in and going to Reseller > Control Panel Upgrade. If you don’t see the option, that means that you joined SpamHero after the white label control panel was upgraded, and you’re already using the upgraded version.

Mar 17

SpamHero Outbound Filtering Launched into Beta!

No GravatarWe are pleased to announce that our Outbound Filtering feature is now available in closed beta.  The outbound filtering feature allows outbound email to be sent through our service, which provides the following benefits:

  • Messages are filtered for spam and viruses to help prevent infected systems from spreading viruses through email.
  • Your network IP is removed from outbound headers, providing additional security and deliverability.
  • In cases where your internet provider has blocked port 25, you can still send outbound email.
  • All outbound email is encrypted using either STARTTLS or SSL encryption.

UPDATE: Our outbound filtering service fully launched in September 2017 along with new SpamHero plans.  Outbound filtering is available in the Standard plan and above.  For details, see:


Jun 16

The Email Virus Battle Rages On – SpamHero to the Rescue!

No GravatarAs reported last month by the FBI, dangerous email borne viruses are on the rise. In an effort to up our game, we recently investigated partnering with a couple of the top virus detection companies to increase our catch rate.  Perhaps not too surprising, we found that these virus scanning companies were unable to block anything that we were not already blocking. Yes, it’s true that these companies were good at catching viruses that are over 24 hours old, but our own filters already get updated much faster than that (and we’re not about to delay email that long anyway).

The good news is that we’ve been simultaneously developing new technologies to block “zero hour” viruses and have been starting to see some real improvements.

Unfortunately, in the past 48 hours, we’ve seen at least one major campaign slip through even with this new filtering layer that we’ve created. Upon investigation, we discovered that the technology that we use to extract .zip attachments failed to extract the files in this particular campaign and so our systems didn’t see the attachment. This was because the spammer used a non-standard method to encode the attachment. We’ve identified a solution and hope to have it rolled out to all filtering servers today.

As always, we recommend exercising caution when dealing with emails with .zip attachments. If you would prefer to block all emails that contain .zip attachments, you may do so by following the instructions in our knowledge base:

Blocking Certain Attachment Types using SpamHero

We are working hard to be the most accurate filter in the industry.  Our recent filtering upgrades to block zero hour viruses has definitely helped. Had it not been for the bug in the .zip extraction we saw, this virus would have been blocked by these upgrades. Having the lowest false positive rates while also blocking almost 100% of spam and viruses isn’t easy to achieve, but it’s a goal we’re constantly striving to achieve and maintain. Thanks for sticking with us… much more to come!


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