SpamHero Outbound Filtering Launched into Beta! Published Mar 30, 2017 by admin

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We are pleased to announce that our Outbound Filtering feature is now available in closed beta.  The outbound filtering feature allows outbound email to be sent through our service, which provides the following benefits:

  • Messages are filtered for spam and viruses to help prevent infected systems from spreading viruses through email.
  • Your network IP is removed from outbound headers, providing additional security and deliverability.
  • In cases where your internet provider has blocked port 25, you can still send outbound email.
  • All outbound email is encrypted using either STARTTLS or SSL encryption.

UPDATE: Our outbound filtering service fully launched in September 2017 along with new SpamHero plans.  Outbound filtering is available in the Standard plan and above.  For details, see:

The Email Virus Battle Rages On – SpamHero to the Rescue! Published Jun 01, 2016 by Curtis O'Reilly

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As reported last month by the FBI, dangerous email borne viruses are on the rise. In an effort to up our game, we recently investigated partnering with a couple of the top virus detection companies to increase our catch rate.  Perhaps not too surprising, we found that these virus scanning companies were unable to block anything that we were not already blocking. Yes, it’s true that these companies were good at catching viruses that are over 24 hours old, but our own filters already get updated much faster than that (and we’re not about to delay email that long anyway).

The good news is that we’ve been simultaneously developing new technologies to block “zero hour” viruses and have been starting to see some real improvements.

Unfortunately, in the past 48 hours, we’ve seen at least one major campaign slip through even with this new filtering layer that we’ve created. Upon investigation, we discovered that the technology that we use to extract .zip attachments failed to extract the files in this particular campaign and so our systems didn’t see the attachment. This was because the spammer used a non-standard method to encode the attachment. We’ve identified a solution and hope to have it rolled out to all filtering servers today.

As always, we recommend exercising caution when dealing with emails with .zip attachments. If you would prefer to block all emails that contain .zip attachments, you may do so by following the instructions in our knowledge base:

Blocking Certain Attachment Types using SpamHero

We are working hard to be the most accurate filter in the industry.  Our recent filtering upgrades to block zero hour viruses has definitely helped. Had it not been for the bug in the .zip extraction we saw, this virus would have been blocked by these upgrades. Having the lowest false positive rates while also blocking almost 100% of spam and viruses isn’t easy to achieve, but it’s a goal we’re constantly striving to achieve and maintain. Thanks for sticking with us… much more to come!

What’s the best McAfee MX Logic alternative? Check out SpamHero! Published Dec 04, 2015 by Curtis O'Reilly

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Intel has announced that it is pulling the plug on it’s McAfee MX Logic (aka Intel Security spam protection) service. All MX Logic customers will need to find a new provider by January, 2017. As we understand it, they have been having issues with outages and poor performance for quite some time now.

If you are a customer of MX Logic, we encourage you to try out SpamHero’s 30 day trial.  Once you give us a try, you’ll wish you had said goodbye to MX Logic years ago.

If you are a reseller or partner with MX Logic, please check out our private label reseller program. It’s free and you can be signed up in the next 60 seconds.

Writing this blog post feels a little like déjà vu.  Probably because MX Logic’s story is so similar to Postini’s… Google buys Postini.  Google kills Postini.  Only difference here is that first McAfee purchased MX Logic, and then less than a year later, Intel purchased McAfee.

A little fish gets swallowed by a bigger fish only to be swallowed by a yet even bigger fish.  The little fish (MX Logic) is killed.

We wish a warm welcome to all our new customers coming from MX Logic!


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